Ordering guide
Australia & New Zealand

How Long Will It Take for My Order to Process?

Mechelle Fox
Mechelle Fox
Customer undercare
Updated 14/02/2026

All orders are sent for picking and packing within 6 to 12 hours of being placed.

Once your order has been inspected, picked, and packed, it is collected by our carrier within a further 24 hours.

In most cases, the total handling time from placing your order to dispatch from our warehouse is 12 to 36 hours, excluding weekends, NSW public holidays, and Australian national public holidays.

International orders are processed within the same 12 to 36 hour time frame.

You can track the progress of your order here.

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