What is the 100% money-back guarantee?

If your garments are unopened, unworn, and unwashed, you’re welcome to return your Frank and Beans® products for a full refund, excluding any postage.

Please ensure all garments comply with our return policy, which can be found here.

Garments that do not meet the criteria outlined in our return policy should not be included in your return package to our warehouse.

If any items from your order are not returned, the 100% money-back guarantee cannot be claimed. However, you may still return the remaining eligible items, subject to a 20% restocking fee, where applicable.

Official Return Conditions

To qualify for a return, all garments must be:

Unworn ⚠️
Not Washed (no odours) ⚠️
In Original Packaging + Tags ⚠️
Within our 30-day exchange period ⚠️